Malibu Cameras II Inc. in Malibu, CA

Reviews about Malibu Cameras II Inc.

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  January 12, 2020, by Kari Tribble Music
  DO NOT BUY ANYTHING FROM THIS COMPANY OR WEBSITE! Similar treatment as others have expressed. Essentially, they stole $400 dollars from me. All of this transpired in 2 months. This is what happened: I purchased a camera for $318 with a 5% discount. They called me and said it was actually $399.99 and he couldn't honor the 5% discount either. He told me some lie about why the pricing changed. I was hesitant so he manipulated me and said that the price was still better than anywhere else but he will just cancel the order and pretended to be disinterested in my sale. I fell for it, because I was naive. Took forever to receive camera. Camera didn't seem legitimate. I sent it back for a refund. They told me I needed to include a $60 restock fee in the form of a bank check. I was naive and fell for yet another tactic. Got an email saying they received my return and the refund would be processed in 3 days. They never refunded me. They kept giving me a run-a-round for a month saying: "Oh, you'll get this refund on your account in 3 weeks," or, "you'll get it today," and, "you'll get it on Friday." So yep! They stole $400 dollars from me. This is a horrible place. HORRIBLE. DO NOT BUY. Filed a complaint with the FTC. I also pursued legal action through my Bank to get my money back, and so if you read this and it was too late for you, there's actions you can take to remedy this and help put these guys out of business. I hope other people before me pursues action, too, so this stops. Please take the 5 minutes it takes to file a FTC complaint (search file a consumer complaint with FTC and it takes you right there to do it, or you can call them directly), and make sure to contact the creditor you worked with to purchase these products with. My feeling is that the FTC can turn this into a lawsuit since there's clearly enough people who have been/continue to be victimized, and put this company out of business.
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  January 10, 2020, by Kym Gubala
  DO NOT ORDER from this company!!!! I ordered a NEW camera and was shipped a used one. Been trying to get my money refunded for over two months - no response from them until I engaged by credit card company. For piece of mind and quality - order from a known company even if the cost is a bit more. HUGE lesson for me.
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  April 07, 2019, by Vanessa K
  DO NOT ORDER FROM THIS SITE!!! I purchased a camera through a phone order, and two weeks later when I hadn't received my camera, I called. I was told my order had been "upgraded" to FedEx delivery. By then I knew this wasn't a legitimate business. I contacted my credit card company and fortunately, received a full refund. I don't know how this site is still up, but please don't waste your time and money on this site.